Coaches Coaching Coaches: Words Matter to Produce Effective Action in Others (New England & Southern New England CoPs)

Coaching, instructing, mentoring and advising are often confused with each other. Adopting a Lean strategy requires a shift in supervisors, managers and leaders from the role of director to one of teacher. Too often, we don’t put enough intentionality behind the words we use when we are trying to transform behaviors and culture, leading to less desirable results and more waste than we want. This presentation will explore how the role of coaches work with those to teach and coach others by using practices and   language that invites openness, supports learning and produces effective action in others.

Speakers:

• Rebecca Snelling, J.E. Dunn Construction
• Hal Macomber, Touchplan