Study Action Team [SAT] - "Fierce Conversations" by Susan Scott (San Antonio CoP)

Please join the San Antonio CoP as we read and discuss “Fierce Conversations” by Susan Scott. This will be the first of four sessions covering the book in detail and sharing stories from local Lean professionals. We will learn together how to better:

• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions—on both sides of the table
• Connect with colleagues, customers and family at a deep level