From Silos to Flow: The Integrated Design Process at Work
You'll see how an Integrated Facility Design Process (IFDP) and Lean thinking aligned people, process, and space to drive measurable improvements in flow, engagement, and patient experience. The primary challenge wasn't architectural — it was operational and cultural. Without alignment, the new facility would simply replicate old waste in a new building. The IFDP was used to build understanding before designing solutions. Lean tools — including Gemba walks, value stream mapping, and flow diagrams — created alignment, reduced waste, and shaped new workflows.
You'll also get hands-on with the 7 Ways problem-solving tool, an effective brainstorming exercise you can bring back to your own team. This case study shows how Lean principles transform not just space, but team culture and long-term operational performance.
You'll leave with practical tools you can implement right away:
- How to use Lean education and visioning to reduce resistance to change
- How to conduct effective Gemba and waste walks in clinical settings
- How to apply value stream mapping to healthcare design projects
- How to use the 7 Ways exercise to unlock team creativity and generate ideas
- How to standardize clinical spaces to reduce waste and improve safety
- How to align culture change with facility design
Robin Anderson, Senior Project Architect | Planner, Zimmerman Architectural Studios
Ryan Geisler, Director of Continuous Improvement, SSM Health Wisconsin
Please note, this event is open to LCI members only.