Reliable Promising: The Heart of Accountability

Have you noticed that accountability seems to be lacking on many projects and within organizations? Have you waited for someone to give you something, and when they give it to you, it's not what you expected? Or how about handed your work to the next person in the process only to have it returned to you because they needed something different? Join us to learn the simple process for making and getting reliable promises, and create better accountability in your project or department!